Take a Break

When it's time to have a break from shopping, enjoy eating or drinking at one of the many restaurants and cafés in our Designer Outlet. See what's on offer here.

Parking

For your convenience, ample free car parking is available in various locations around the centre and is well signposted.

Family Facilities

In addition to a safety-approved play area at the centre, there's also a whole host of activities happening all year round to keep the kids entertained - including clowns, face painters, puppet shows and character appearances.

Special Needs

All Designer Outlets are wheelchair-friendly, with fully equipped disabled toilets and easy access to all the shops. Wheelchairs are available for loan - please ask at the Customer Information Desk for details.

Customer Information Desk

The Customer Information Desk will give you all the help you need on any issue, including transport, accommodation and special needs. The Designer Outlet gift card can also be purchased here.

Group Bookings

When you book a group visit to our Designer Outlet, everyone in your group is eligible for a special 10% Discount Card, for selected stores that day.  To make an enquiry or to book, click here.

Tax-free Shopping

VAT refunds are at the individual store's discretion. Each will operate their own system - just ask in stores for details.

Gift Cards

£5 and £10 Designer Outlet gift cards make a great gift. You can buy them at the Customer Information Desk and they can be used in any store.

Community Partnerships

Your Designer Outlet is proud to support the local community. We're committed to a wide variety of community-based activities that have a direct impact on the lives of people who live, work and play in the local area.

Find out more about our Community Partnerships here

Space and People

To help your business develop, we welcome you to take advantage of short-term and casual leasing areas in our Designer Outlet.  With its high customer traffic locations our Designer Outlet will give your business the best possible support for successful retailing.  To find out more, contact our agents.

Space and People

Positive Media Marketing

Washroom Poster Advertising

In partnership with Positive Media Marketing we have A3 size poster frames located in the both the Ladies and Male toilets. These are ideal for local and regional advertising as they are priced at just £50 per poster/per month*

 

For further information please call Simon Grant on 01702 474762 simon.grant@positivemediamarketing.co.uk

*Min. orders apply

Child Safe Shopping

Child Safe Shopping provides a simple and effective way for parents to enjoy shopping here at York Designer Outlet whilst ensuring their child's safety.

Come see us at Customer Information for more details and to pick up your free wristbands!.