Customer Information is located at the South Entrance of the centre and will give you all the help you need on any issue, including transport, accommodation and wheelchair hire. The York Designer Outlet Designer Gift Card can also be purchased here.

When you book a group visit to our Designer Outlet, everyone in your group is eligible for a special 10% Discount Card, for selected stores that day. To make an enquiry or to book, click here. Alternatively you can make enquiries on 01904 682720.

 For your convenience, FREE car parking is available around the centre and is well signposted, with over 130 disabled and mother/child spaces.

 In addition to a safety-approved play area at the centre, there's also a whole host of activities happening all year round to keep the kids entertained - including face painters, craft workshops, magic and balloon modeling. See the events page for more details.

All McArthurGlen Designer Outlets are wheelchair-friendly, with fully equipped disabled toilets and easy access to all the shops and designated disabled car spaces. Electric scooters and wheelchairs are available for loan - please ask at Customer Information for details or call 01904 68 2700 for more details and to pre-book.

Not sure what to buy for that special someone? Why not give them a Cheshire Oaks Designer Outlet Gift Card and let them choose for themselves? Gift Cards can be used in any store and are available at the Customer Information Desk.

 VAT refunds are at the individual store's discretion. Each will operate their own system - just ask in stores for details.

 Child Safe Shopping provides a simple and effective way for parents to enjoy shopping here at York Designer Outlet whilst ensuring their child's safety. Come see us at Customer Information for more details and to pick up your free wristbands!