Please see our Outlets page. Detailed directions by car and public transport are provided in the Find Us section.

Yes – please see the Find Us section.

With over 750 brands spread across 17 centres in the UK and Europe, the brands range from Armani to Gap, M&S to adidas and Bench to Bose. For a full list of brands at the centre you are interested in visiting, visit the Brand Directory.

Designer Outlets are shopping centres where designer labels are all permanently reduced by up to 60%. Retail brands own their own shops, which look very similar to their shops on the high street. All Designer Outlets offer a high quality shopping environment with all the facilities you would expect to find – car parking, cash points, restaurants and washrooms.

Yes, maps and store guides are provided throughout the Designer Outlets and you can download a store guide here before you go.

Shoppers can enjoy discounts of up to 60% on all merchandise in our centres all day, every day. During our two sale periods in January and July, discounts on selected merchandise may rise to 70%. And don’t forget to check out the Special Offers page for more great deals.

Designer Outlets sell excess and end of season merchandise from some of the best-known brands in fashion, sport and homewares, with discounts off high street prices typically sold through stores run by the brands themselves. Any goods that are ‘seconds’ are always clearly marked. See our current Special Offers.

All of our centres have ample on-site car parks or parking that’s just a short walk away. You can download a map of the Designer Outlet, with the car parks clearly marked. Car parking at all our centres is free, except at Swindon and Ashford where a small charge applies.

Yes. See our restaurant, food and drink listings in the food category of the Facilities page.

We have safety-approved play areas at all our centres except for Livingston. You’ll also find a whole host of activities happening all year round to keep kids entertained, including clowns, face painters and character appearances, see our news and events page for more details.

All of our centres are wheelchair friendly with fully equipped disabled toilets and easy access to all the shops. Please see our Facilities page for details. Wheelchairs are available for loan; please ask at the Information Desk at the outlet.

For group bookings, please visit our Tourism page.

You will need to check with the store itself – it is entirely at their discretion.

Returns and refunds are handled by the individual retailers and their policy should be clearly displayed in the shop. Any issues you may have with faulty or unsuitable merchandise should be taken up directly with the shop you purchased the item from.

We currently do not sell products online.

VAT refunds are at the individual store's discretion. Each has their own system; just ask in store for details.

Opening hours vary at each centre. Please see the homepage for details of opening hours.

Please visit our Contact Us page.

Complaints relating to faulty or unsuitable merchandise should be taken up directly with the shop you purchased the item from. For any other complaint, you should write or email the Customer Services department at the relevant Designer Outlet. You will find a contact form at the end of the Contact Us page.

The Designer Outlets are managed by McArthurGlen - Europe’s leading designer outlet owner, operator and developer. Please visit the McArthurGlen website to find out more.

McArthurGlen is a privately owned company, which does not provide annual reports or market information. You can browse our Press Releases for the latest corporate news and recent press activity.

For store vacancies, please contact the Information Desk at the relevant outlet or see our Careers page. Please visit our Careers page on our corporate website for further information regarding employment at McArthurGlen.

Please contact our leasing team by email at leasing@mcarthurglen.com.

Yes. To receive information about special offers and events at the Designer Outlet, you will be asked to provide information about yourself including your email address. We will only use this information to communicate with you and won’t send you any unsolicited materials. Any information we collect about you is held by McArthurGlen with the utmost care and in line with the 1998 Data Protection Act.

You can unsubscribe at any time by clicking on the “unsubscribe” link that appears at the bottom of each e-newsletter.